SENIOR RETAIL MANAGER, PORT VILA, VANUATU

Senior Retail Manager, Port Vila, Vanuatu

An exciting opportunity has just come for you to join ANZ as a Senior Retail Manager.

About The Role
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

As a Senior Retail Manager, you are responsible with the following:

• Provide leadership and management direction to all Branch Managers, DCM and Contact Centres (where applicable);
• Grow the Retail business in your country in an operationally sound manner;
• Deliver on the actions and outcomes of the Retail Business Plan and Country Revenue Plan;
• Improve Retail and Commercial customer experience and their access to channels/tools that make banking easier; and
• Ensure staff are skilled and engaged.

Banking is changing and we’re changing with it, giving our people great
opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Branch, Port Vila, Vanuatu
Role Type: Permanent, Full-time

What will you bring?
To grow and be successful in the role, you will ideally bring the following:

•  Tertiary qualifications in business/finance;
• Minimum 10 years of experience including demonstrated capability to manage a Retail business;
• Demonstrated analytical and technical skills and sound capability to manage operational risk and compliance across our regulatory environment;
• Sound presentation, negotiation and consulting skills and a drive to succeed through collaboration;
• Demonstrated team management and inter -personal skills including proven ability to motivate and inspire teams;
• Demonstrated ability to execute strategy successfully.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?
From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.

But it’s not just our customers who’ll feel your impact. you’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.

We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can ‘make work, work for them’. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

How to Apply

To find out more about working at ANZ, visit https://www.anz.com.au/careers .
You may apply for this role either by hand-delivery or by mailing your applications by Wednesday, 20 May 2026 to the following address:

• PMB 9003, Kumul Hwy, Port Vila, Vanuatu
• OR C/-Country Head Vanuatu, Level 3, ANZ House. Port Vila.