Port Vila
F&B Duty Manager
Iririki Island Resort & Spa • Full-time
Job Description
- Manage all F&B and day-to-day operations of restaurants & bars and Event facilities within budgeted guidelines and to the highest standards
- Ensure excellence and consistency in guest service and manage guest interactions with the utmost professionalism
- Meet and greet guests, address their needs, and handle complaints professionally
- Oversee all aspects of food and beverage operations during their shift, including staff performance, food quality, and customer service.
- Maintain and enforce quality standards for food and beverage, ensuring consistent quality and presentation.
- Communicate effectively with staffs, guests, and other departments to ensure smooth operations and guest satisfaction
- Manage food, beverages within budgets and quotas, and manage wage costs with strategic rostering.
- Ensure staff are punctual, well-presented, and adhere to service standards
- Quickly identify and resolve any issues or problems that arise during their shift.
- Maximize revenue by up-selling packages and creative food and beverages.
- Report to the Food & Beverage Director, providing feedback on operations and performance.
- Work collaboratively with other staff members to ensure efficient and effective service
- Train and supervise F&B staff, provide feedback, and address any performance issues
Organisation Description
Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment while at the same time providing our employees with exceptional training a career path and job security.
Selection Criteria
- Minimum 4 years’ experience as an F&B Manager or Assistant F&B Duty Manager
- Experience in High end Multi Outlet Resort operations.
- South Pacific Island Experience an advantage but not essential.
- Experience in Managing large/Diverse F&B FOH teams
- Fluent in English
- A recognized Hospitality degree or Diploma advantageous but not essential.
- Hands on Team Player 100% essential
Requirements
- Minimum 4 years’ experience as an F&B Manager or Assistant F&B Duty Manager
- Experience in High end Multi Outlet Resort operations.
- South Pacific Island Experience an advantage but not essential.
- Experience in Managing large/Diverse F&B FOH teams
- Fluent in English
- A recognized Hospitality degree or Diploma advantageous but not essential.
- Hands on Team Player 100% essential