Front Office Porter

Job Description

The Front Office Porter is responsible for delivering a warm first impression by welcoming guests on arrival and assisting with luggage, guest transfers, and general front office support. This role ensures guests experience smooth check‑in and check‑out, provides directions and resort information, and assists with guest requests while maintaining Warwick service standards. The position requires a friendly, professional attitude, good communication skills, physical fitness, and the ability to work flexible shifts in a resort environment.

Organisation Description

Warwick Le Lagon Resort Vanuatu is a vibrant 4.5-Star family-friendly luxury resort located on the shores of Erakor Lagoon in Port Vila, Vanuatu, a member of Warwick Hotels and Resorts which has over 50 luxury hotels and resorts in Europe, the United States of America, the Caribbean, Asia, Africa, the Middle East and the South Pacific.

Selection Criteria

Friendly, professional, and well‑presented manner

Strong customer service and communication skills

Ability to work flexible shifts, including weekends and public holidays

Physically fit and able to handle luggage safely

Team player with a positive attitude

Previous hotel or resort experience desirable but not essential

Basic knowledge of the local area is an advantage