Port Vila
Front Office Manager
Erakor Island Resort • Full-time
Job Description
This role will suit an organised, admin strong person looking for a great career in the tourism industry and wanting to be part of a Management Team.
The successful applicant will support and manage the Front Reception staff to deliver excellent customer service to our guests and be proactive in maintaining smooth operations with Front Reception operations as well as good communication with our other departments.
Selection Criteria
The successful applicant will require:
Fluent written and spoken English
Several years experience in administrative roles
Good computer skills with knowledge of spreadsheets
Strong organisational skills
Great customer service skills
Ability to train and manage staff
Some knowledge of RoomMaster reservation software preferred
Be able to work some Saturdays
Requirements
- The successful applicant will require:
- Fluent written and spoken English
- Several years experience in administrative roles
- Good computer skills with knowledge of spreadsheets
- Strong organisational skills
- Great customer service skills
- Ability to train and manage staff
- Some knowledge of RoomMaster reservation software preferred
- Be able to work some Saturdays