Vanua Lava, Pentecost, Northwest Malekula, Tanna

ISLAND SALES OFFICER

Vodafone Vanuatu • Full-time

VACANCY
ISLAND SALES OFFICER

Vodafone Vanuatu is seeking four (4) Island Sales Officers to support the operation of its new Retail Container Kiosks located in:

  1. Sola – Vanua Lava
  2. Melsisi – Pentecost
  3. Northwest Malekula
  4. Isangel – Tanna

Mission:

Vodafone Vanuatu is looking for motivated, customer-focused and reliable individuals to join our Commercial Team as Island Sales Officers. This exciting opportunity will support the day-to-day operation of our new Vodafone Retail Container Kiosks, bringing telecommunications and digital services closer to our customers across the islands.

Key Responsibilities

  • Promote and sell Vodafone products and services, including mobile, broadband, devices, M-Vatu and digital solutions.
  • Deliver outstanding customer service and build strong customer relationships.
  • Register customers and process activations, SIM replacements and service requests.
  • Operate the assigned Vodafone Retail Container Kiosk in accordance with company procedures.
  • Assist in the onboarding of M-Vatu merchants and agents.
  • Process customer payments and M-Vatu transactions accurately.
  • Maintain daily cash reconciliation, banking records and stock control.
  • Ensure the kiosk is clean, secure and professionally presented.
  • Prepare daily sales and operational reports.
  • Promote Vodafone campaigns and community engagement activities.
  • Comply with Vodafone policies, operational procedures and internal controls.

Qualifications & Experience

  • Minimum Secondary School qualification.
  • Previous experience in retail sales or customer service is an advantage.
  • Basic computer literacy, including Microsoft Office applications.
  • Experience in cash handling and stock management is desirable.
  • Knowledge of telecommunications products and services or digital financial services is an advantage.

Skills & Attributes

  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Fluency in English and Bislama is required. Knowledge of French is an advantage.
  • Honest, reliable and trustworthy.
  • Able to work independently with minimal supervision.
  • Good organisational and problem-solving skills.
  • Willingness to work in remote island locations.
  • Ability to achieve sales targets and work effectively under pressure.

How to Apply

If you feel you meet the requirements and you are up for the challenge, please submit your current Resume, copy
of transcripts / qualifications (mandatory) with an application letter by closing date (Friday 17TH July, 2026) via
Internal Careers Portal https://vodafonevanuatu.elmotalent.com.au/careers/VFVA/job/view/56 on the HR
System or anna.qwai@vodafone.com.vu

Requirements

  • Sola – Vanua Lava
  • Melsisi – Pentecost
  • Northwest Malekula
  • Isangel – Tanna
  • Promote and sell Vodafone products and services, including mobile, broadband, devices, M-Vatu and digital solutions.
  • Deliver outstanding customer service and build strong customer relationships.
  • Register customers and process activations, SIM replacements and service requests.
  • Operate the assigned Vodafone Retail Container Kiosk in accordance with company procedures.
  • Assist in the onboarding of M-Vatu merchants and agents.
  • Process customer payments and M-Vatu transactions accurately.
  • Maintain daily cash reconciliation, banking records and stock control.
  • Ensure the kiosk is clean, secure and professionally presented.
  • Prepare daily sales and operational reports.
  • Promote Vodafone campaigns and community engagement activities.
  • Comply with Vodafone policies, operational procedures and internal controls.

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