Public Area Supervisor, Public Attendant, Houseman

Job Description

Public Area Supervisor - Key Responsibilities

• Supervise and coordinate daily public area cleaning operations.

• Inspect public areas, guest facilities, and back-of-house areas to ensure cleanliness standards are maintained.

• Train, motivate, and support team members to deliver exceptional results.

• Manage staff schedules, attendance, and performance.

• Coordinate with Maintenance and other departments to address cleanliness or repair issues promptly.

• Monitor cleaning supplies and equipment, ensuring adequate stock levels.

• Ensure compliance with health, safety, and hygiene standards.

• Respond professionally to guest requests and concerns.

Public Area Attendant - Key Responsibilities

• Clean, scrub, mop, polish, and maintain floors, carpets, tiled areas, terraces, pool decks, and walkways.

• Clean windows, glass surfaces, entrance areas, front office counters, administration offices, and public facilities.

• Maintain and clean furniture, buffet-line furniture, bar counters, shelves, frames, accessories, vases, plants, and decorative displays.

• Perform deep cleaning of public toilets, restrooms, showers, bathtubs, and changing facilities, including fixtures, walls, floors, windows, and metal fittings.

• Polish metal fixtures, fittings, and decorative items to maintain a high standard of presentation.

• Clean and maintain poolside areas, towel counters, pool umbrellas, treatment rooms, and wellness facilities.

• Clean light fixtures, chandeliers, high beams, ceilings, and other elevated areas.

• Operate pressure washing equipment to clean exterior pathways, lobby entrance, covered vehicle drop off zones (porte cochere), pool decks, terraces, and other public areas.

• Report maintenance issues and safety hazards to supervisors.

• Ensure all public spaces remain clean, safe, and guest-ready at all times.

Houseman - Key Responsibilities

• Assist Room Attendants with linen, towels, and housekeeping supplies.

• Deliver guest requests promptly and professionally.

• Maintain cleanliness of public areas, corridors, and service areas.

• Move and arrange furniture, equipment, and amenities as required.

• Collect and dispose of rubbish and recycling safely.

• Support housekeeping operations during peak periods.

• Follow health, safety, and resort standards at all times.

Organisation Description

Warwick Le Lagon Resort Vanuatu is a vibrant 4.5-Star family-friendly luxury resort located on the shores of Erakor Lagoon in Port Vila, Vanuatu, a member of Warwick Hotels and Resorts which has over 50 luxury hotels and resorts in Europe, the United States of America, the Caribbean, Asia, Africa, the Middle East and the South Pacific.

Selection Criteria

Public Area Supervisor - Skills & Experience

• Previous supervisory experience in housekeeping or public area operations within a hotel, resort, or hospitality environment.

• Strong leadership and team management skills.

• Excellent attention to detail and commitment to quality standards.

• Good communication and interpersonal abilities.

• Ability to work flexible hours, including weekends and public holidays.

• Knowledge of workplace health and safety practices.

• Professional appearance and positive attitude.

Public Area Attendant - Requirements

• Previous housekeeping, cleaning, or public area maintenance experience is an advantage.

• Ability to perform physically demanding tasks and work at heights when required.

• Knowledge of cleaning equipment, chemicals, floor care, and pressure washing techniques.

• Strong attention to detail and commitment to quality standards.

• Positive attitude, reliability, and ability to work as part of a team.

• Willingness to work shifts, weekends, and public holidays.

Houseman - Requirements

• Previous experience in housekeeping, hospitality, or a similar role is an advantage but not essential.

• Physically fit and able to perform manual tasks.

• Strong work ethic and attention to detail.

• Positive attitude and willingness to work as part of a team.

• Good communication and interpersonal skills.

• Ability to work flexible hours, including weekends and public holidays.