OPERATIONS OFFICER / RECOVERY OFFICER

The National Housing Corporation (NHC) is seeking a motivated and results-oriented individual to fill the position of Operations Officer / Recovery Officer. This is a key position supporting the Corporation’s Institutional Recovery and Sustainability Programme through property administration, lease management, debt recovery, asset recovery, and operational management activities.

Position Information

• Position Title: Operations Officer / Recovery Officer
• Department: Operations and Recovery
• Location: Port Vila, Vanuatu
• Reports To: General Manager
• Duration: Three (3) Years Renewable
• Salary: VT 141,666.67 per month

About the Role
The Operations Officer / Recovery Officer will support the operational stabilisation of NHC by managing property and lease records, coordinating debt recovery activities, supporting asset verification, and improving revenue collection and operational performance. The successful candidate will work closely with management, tenants, debtors, government agencies, legal advisers, and other stakeholders to strengthen NHC’s operational and financial recovery efforts.

Key Responsibilities
The successful applicant will:

• Manage NHC lease and property administration records.
• Review and update property and lease documentation.
• Maintain debtor registers and support debt recovery activities.
• Coordinate rent collection and receivables recovery.
• Support verification and recovery of NHC assets.
• Conduct property inspections and monitor property conditions.
• Prepare operational and recovery reports.
• Support programme reporting, audits, and compliance activities.
• Promote accountability, transparency, and professional conduct in all operations.

Qualifications and Experience
Essential

• Diploma or Bachelor’s Degree in Business Administration, Management, Property/Real Estate, Accounting, or a related field.
• Relevant experience in property administration, lease management, debt recovery, collections, financial administration, or operational management.
• Strong record-keeping and case management skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and within a team environment

Desirable

• Experience working within a Government agency, State-Owned Enterprise, statutory body, or similar institution.
• Knowledge of property and lease administration in Vanuatu.
• Experience in debt collection, mortgage recovery, or rent recovery.
• Knowledge of financial reconciliation processes.
• Experience working with legal advisers and government agencies.

Core Competencies
Applicants should demonstrate:

• Integrity and professionalism
• Accountability and reliability
• Strong organisational and analytical skills
• Negotiation and recovery skills
• Effective communication and stakeholder management
• Attention to detail
• Results orientation
• Ability to work under pressure
•  Teamwork and collaboration

How to Apply

Interested candidates should submit:

• A cover letter;
• Detailed Curriculum Vitae (CV);
• Certified copies of relevant qualifications; and
• Contact details of at least three professional referees.

Applications should be addressed to:
Mr. Olivier KASSO
The General Manager
National Housing Corporation
P.O. Box 982 -C/o CIU Presidential Palace
Port Vila, Vanuatu

Email : okasso@yahoo.com

Closing Date
Friday, 11 September 2026 at 5:00 PM