OFFICE ADMINISTRATOR

Administration (Part-Time, with opportunity to go Full-Time)
Port Havannah

[ABOUT US]

Sailing Vanuatu (Get On A Boat Vanuatu LTD) runs unforgettable sailing tours and cruises out of Port Havannah, Efate. We’re expanding and looking for an additional organised admin all-rounder to keep our bookings, guest comms, and daily transfers running smoothly.

[THE ROLE]

You’ll be the first point of contact for guest enquiries and the behind-the-scenes engine that keeps bookings, manifests, and pickup schedules accurate and on time.
We need someone to start part-time ASAP. With strong performance, this role can grow into a full-time position with multiple avenues for growth and development.

[KEY TASKS]

Guest enquiries (email + phone):

• Monitor emails regularly and prioritise tasks
• Respond to quick/urgent guest queries promptly
• Answer phone calls, WhatsApp, and text messages in a timely manner

Bookings:

• Enter new bookings from multiple channels (website, Agents, hotels)
• Monitor bookings as they come in and action anything needed

Transfers & daily logistics:

• Prepare daily manifests
• Check timings and coordinate the pickup schedule

Accounting support:

• Enter receipts and bills in accounting software

[WHAT WE ARE LOOKING FOR]

• Strong written communication and friendly customer service
• Excellent organisation and attention to detail
• Confident juggling multiple tasks and prioritising urgent items
• Comfortable using (or learning) new software
• Reliable, responsive, and proactive

[NICE TO HAVE]

• Experience in tourism, hospitality, or tour operations
• A diploma in Administration or a relevant equivalent qualification

[MUST HAVE]

• Previous Computer / Administration Experience
• Ability/ available to work in Port Havannah -office location

How to Apply

Send your CV along with a short message why you’d be a great fit, to:

Email : bella@sailingvanuatu.com

Ph : +678 777 8869